Frequently Asked Questions

Could you send me a parts diagram for my machine?

• Under the Service menu in the left hand navigation bar, select Spare Parts Service.
• Select >To the online spare parts catalogue
• Under Product Search, enter the part number or product name in the appropriate fields
• Select the correct product from the search results, then the correct country version from the menu on the left
• The parts diagram will appear in the main window
• By clicking on the diagram, the appropriate parts will be highlighted in the table underneath

Spare Parts Service

Can you send me an instruction manual for my machine?

Option 1

• Under the Service menu in the left hand navigation bar, select User Manuals.
• Enter the product name or number
• From the search results you can download the appropriate operating manual.

User Manuals

Option 2

• Under the Product Worlds menu in the left hand navigation bar select your product category.
• On the home page of the product category under the Product menu select Tools.
• Identify your product clicking through the screens.
• Once you find your chosen product you can download the operating manual from the options on the right of the screen

How long is the warranty period on my machine?

• Bosch DIY (green power tools) 2-year standard provided you have your original proof of purchase.
• Bosch Lawn and Garden items have a standard 2-year warranty providing proof of purchase is provided.
• Bosch Professional (blue power tools) have a standard 1-year warranty or 3-years if registered on-line within the first 30 days. Proof of purchase is also required
• Under the Product Worlds menu in the left hand navigation bar select Trade/ Industry
• Under the Service menu select 3 Year Warranty

3-year Warranty

Where can I purchase accessories (sanding sheets, blades, drill/screwdriver bits) for my machine?

• Under the Product Worlds menu in the left hand navigation bar select Trade/ Industry
• Under the Service menu select Bosch System Specialist
• Scroll to bottom of screen and select Bosch System Specialist
• Use the Search functions to locate your nearest Bosch System Specialist dealer

Bosch System Specialist

Can I buy directly from you?

Bosch do not sell direct. Please use our dealer locator to find your nearest stockist.

• Under the Service menu select After Sales Service and Retailers
• Select Dealer Locator
• Use the search function to find your nearest stockist

After Sales Service & Retailers

Is there a Service Agent local to me?

• Under the Service menu select After Sales Service and Retailers
• Select Dealer Locator
• Use the search function to find your nearest stockist

After Sales Service & Retailers

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